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At Nexus Gadgets, our goal is to deliver your favorite gadgets quickly, securely, and at a fair shipping rate. This Shipping Policy explains how we process, ship, and handle orders so you know exactly what to expect when shopping with us.
1. Processing Time
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed the next business day.
- In the event of high order volumes, processing may take longer. If there's a significant delay, we will notify you via email.
2. Shipping Methods & Delivery Times
We partner with trusted carriers to ensure safe and timely delivery. Estimated delivery times (after processing) are:
United States
International Shipping
Delivery times vary by destination country and customs clearance process.
Note: These are estimated timeframes. Actual delivery may vary depending on your location, order size, weather conditions, and carrier delays.
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
- We may offer Free Shipping promotions from time to time. Details will be clearly stated on our website.
4. Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number.
- Tracking information may take 24–48 hours to update after your order has shipped.
5. Customs, Duties & Taxes (International Orders)
- International orders may be subject to customs duties, VAT, or import taxes, which are the buyer's responsibility.
- We have no control over these charges and cannot predict their amounts.
6. Delays & Lost Packages
- While we work hard to meet delivery estimates, we are not responsible for delays caused by carriers, customs, or other unforeseen events.
- If your package is lost in transit, please contact us at support@nexusgadgetx.com so we can investigate and assist you.
7. Incorrect Shipping Information
- Please ensure your shipping address is correct before completing your purchase.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Changes to Shipping Policy
We may update this Shipping Policy at any time to reflect changes in our logistics, carriers, or business operations. Any updates will be posted here with the revised Effective Date.
9. Contact Us
If you have any questions about our shipping process, please contact us:
Email: support@nexusgadgetx.com
Website: www.nexusgadgetx.com